Agenda 2021 | The PublicTechnology Annual Conference

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March 23rd 2021 - March 24th 2021 | Online

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Agenda 2021

  • Day 1 - Tuesday 23rd March
  • Day 2 - Wednesday 24th March

Day 1 - Tuesday 23rd March

10:00

Welcome from the Editor
Sam Trendall, Editor, PublicTechnology

10:05

Keynote: How has 2020 and Covid-19 reshaped the debate around public sector technology?

  • Accelerating the pace of change – has 2020 demonstrated just the extent of what’s possible?  
  • Fostering a culture of innovation in a WFH world
  • Going from digitisation in 2020, back to transformation in 2021
  • What’s new? What’s next? 
  • How can we provide more value for citizens and communities?

10:40

Panel: Creating a culture of digital innovation & collaboration

  • Achieving effective synergy within your digital transformation team – integrating service design and delivery policy
  • Marrying up different attitudes, different ideologies across different government departments
  • How to create cultures of creativity, innovation and inclusion when working from home
  • Embedding the positive experiences of collaboration from the pandemic into our DNA

Panelists:

Helen Roberts, Director, Digital Delivery, DWP

Radhika Chadwick, Partner, McKinsey & Company 

Karl Hoods, Chief Digital & Information Officer, BEIS 

Moderator: Sam Trendall, Editor, PublicTechnology

11:20

TRACK A: Digital Transformation

Case study: Accelerating digital transformation in the MoD

  • Adopting an agile approach to the GDS service standard
  • Defining the roles and responsibilities of the digital delivery teams
  • Collaborative and open approaches to identifying and solving problems in a digital environment

Phil Jones, Executive Director of Service Delivery & Operations, MoD 

TRACK B: IT Infrastructure

Panel: Where next with your cloud journey? - Sponsored by Six Degrees

  • Reflecting on the past 12 months and the role of cloud across the public sector
  • Looking forwards to the longer-term future and developing a more sustainable approach to cloud development
  • Security, data and compliance considerations of rapid transformation
  • Best practice and next steps to scale your journey to the cloud

Moderator: Richard Johnstone, Deputy and Online Editor, Civil Service World

Panelists:

Ross Lyon, Transformation Manager – Cloud First, Scottish Government 

Denise Dourado, Cloud Programme Director, HMRC 

Damon Crawford, Solutions Director, Six Degrees 

TRACK C: Tech Innovation

Ensuring fairness in an algorithmic age  

Growth in algorithmic decision-making over the last few years has been accompanied by significant concerns about bias. In this session, we will discuss the CDEI's review into bias in algorithmic decision-making, with a particular focus on:  

  • The role that transparency can play in building a trustworthy environment and enabling responsible innovation  
  • The need for the existing regulatory environment to evolve in order to address bias and discrimination in an algorithmic age 
  • The opportunity that good use of data presents to enhance fairness  

​Oliver Buckley, Executive Director, Centre for Data Ethics & Innovation 

12:10

Fireside Chat: Delivering meaningful digital transformation for social good - Sponsored by Cintra & Equinix

  • The essential role of cloud technologies in delivering digital and social transformation
  • Real-life examples of how tech companies have been collaborating with Public Sector bodies to help civil society adapt successfully to change 
  • How to build on the successes of 2020 in 2021   

Panelists:

Philip Loveland, Senior Account Manager, Public Sector, Cintra
Mark Simms, Public Sector Lead, Equinix UK

Moderator: Geoffrey Lyons, Civil Service World

Keynote: Prioritising digital identity policy and tech in your service

  • What’s standing in the way of an interoperable digital identity service across the public and private sectors – what is needed to make it a reality?
  • Lessons for you if you’re starting from scratch
  • Consent, data privacy concerns and user rights

Panelists:

Lisa Talia Moretti, Digital Sociologist, Goldsmiths University London

Simon Manby, Senior Product Manager, Ministry of Justice

13:10

Demo Zone

Demo Zone

Demo Zone

13:30

Putting process improvement at the heart of digital transformation – Sponsored by Engage Process

  • Designing and analysing processes to identify opportunities for cost and efficiency improvements 
  • Creating an agile and collaborative approach to digital transformation across the organisation 
  • Reviewing implementation experiences as well as outcomes and benefits for citizens 

Moderator: Jim Dunton, Reporter, Civil Service World 

Speakers:  

Rachel Dixon, Business Improvement Lead, Sedgwick Parish Council 

Ted Twaalfhoven, Founder & CEO, Engage Process 

Keynote: Leveraging AI to deliver public services

  • Optimising processes to become more efficient and productive – improving workflows, automation and reducing errors
  • Transforming services, and developing new ones
  • The importance of engagement and communication in order to optimise of the experience of citizens, businesses and partners
  • Better results – less effort: How predictive analytics enables more informed decision-making

Jacqui Leggetter, Head of Integration, DWP

Panel: Exploring the role and opportunity of citizen engagement technologies in Central Government - Sponsored by Granicus 

  • Reviewing how the public sector have harnessed digital tools to deliver citizen services through the pandemic  
  • How accessible, agile and flexible are central government services today and how can this be improved? 
  • Delivering a future of digital citizen engagement – next steps, driving change, overcoming barriers 

Moderator: Beckie Smith, Reporter, Civil Service World 

Panelists:

Peter Fleming, Chair, LGA Improvement & Innovation Board

14:15

Closing Keynote Panel

Delivering Transformation: Talent, recruitment, and retention

  • Defining the roles required to support digital transformation
  • How to attract the next generation of talent
  • Moving beyond the DDAT framework (understanding its limitations)
  • How to make the public sector attractive to the best new talent, despite not being able to compete in terms of salaries
  • Recruiting might be easy… what about retention…?

Panelists:

Diane Barlow, CIO, Food Standards Agency

Dr Budgie Dhanda, Co-Chair, UK Cyber Security Council Formation Project & Managing Director, 3BDA

Harriet Green, joint CDO, DEFRA

14:55

Closing Remarks from the Chair

Sam Trendall, Editor, PublicTechnology

Day 2 - Wednesday 24th March

10:00

Opening Remarks from the Chair

Sam Trendall, Editor, PublicTechnology

10:10

Keynote Panel: Enabling data-led, real-time decision making across public services

  • Getting the basics right, in terms of data quality, linking data to the right stakeholders/organisations, and collecting the data that’s required
  • Architecting systems that will enable real-time decision making
  • To what extent is big data informing future policy direction?

Panelists: 

Dr. James Tucker, Head of the Government Data Quality Hub 

Cherene Whitfield, Programme Manager, Stepping Up Diversity Programme, Bristol City Council

Sian Thomas, Chief Data Officer, Department for International Trade 

Moderator: Sam Trendall, Editor, PublicTechnology

10:45

TRACK A: Digital Transformation

Panel: Creating effective hybrid work environments that are fit for the future 

  • Exploring the future of office spaces across government and the public sector 
  • Reimagining the role of leadership and how boards operate 
  • Delivering effective governance, actions and accountability
  • Embedding organisational culture in hybrid work environments

Jenny Baynes, Head of Business Change (Smarter Working), Government Property Agency

Moderator: Geoffrey Lyons, Civil Service World

TRACK B: IT Infrastructure

Driving forward smart city innovation

  • Do 5G and edge computing finally provide the key enablers for a smart city revolution?
  • Public-private financing frameworks to accelerate smart city evolution
  • Delivering inclusive and sustainable services that support the environmental and climate change agenda

Jon Corner, Chief Digital Officer, City of Salford

TRACK C: Tech Innovation

Panel: How Local Authorities are using Innovative Tech to Deliver High-quality Services to Local Residents and Businesses

  • 3 short presentations demonstrating innovative use of tech at a local government level

…. Followed by 10 mins Q&A

Peter Bishop, Director of Digital & Customer Services, Birmingham City Council 

Paul Neville, Director of Digital & ICT, Waltham Forest Council  

Dr. Randhir Auluck, Councillor, Coventry City Council

Moderator: Georgina Marathefis, Programme Head, Local Public Services, techUK

11:30

Panel: Building the tech stack to enable effective cross-agency collaboration - Sponsored by Huddle

  • Embracing the future of remote collaborative working  
  • Developing a longer-term transformation plan to enable collaboration beyond organisational boundaries 
  • Reviewing the technology options that overcome access and security barriers  
  • Creating efficiencies and reducing duplication of work 

Moderator: Richard Johnstone, Deputy and Online Editor, Civil Service World

12:15

Panel: Tackling the digital inclusion challenge

  • Identifying and understanding the problem specifically within your organization
  • Building a digital democracy that highlights inclusion and diversity
  • Investing in education and training for citizens, local residents and communities
  • Building inclusion into all service design processes
  • Early results and indications of success with the CCS digital inclusion framework

Panelists:

Alison McKenzie-Folan, CEO, Wigan Council

Chloe Bernard-Grahame, Strategy & Partnerships Manager, Lambeth Council

Kirsteen Roe, Service Director, Citizen Focus, Stockport Council

Panel: Managing a Proliferation in Security Threats as the Digital Society Evolves

  • Ensuring security is built in not bolted on
  • Renewing a focus on cyber security in a Covid world
  • Centralising security visibility, control and remediation capabilities
  • Security concerns of cloud, especially when interfaced with legacy IT infrastructure
  • Quantifying the public sector cyber liability – ransomware and DoS attacks
  • How can we bridge the cyber security skills gap?
  • Is outsourcing and/or creating managed security service modules the best avenue when budgets are constrained?

Moderator: Sam Wyatt, Programme Manager Defence & Cyber, techUK

Panelists:

Simon Newman, Head of Cyber & Business Services, Police Crime Prevention Initiatives

Carla Baker, Trustee, UK Cyber Security Council

Irfan Hemani, Deputy Director – Cyber Security, DCMS

Panel: Maximizing the utility of innovative technologies to help government handle global pandemics and crisis

  • Building a technology ecosystem – is open source and plug and play the way forward?
  • Leveraging AI and cloud computing to rapidly process data and gain intelligent insights
  • Opening up the marketplace, overhauling procurement frameworks, and working with tech start-ups
  • Open banking and mobile money solutions
  • What are the lessons we can learn from the Covid-19 response that can be translated to the climate crisis?

Moderator: Beckie Smith, Reporter, Civil Service World - Moderator

13:10

Demo Zone

Demo Zone

Demo Zone

13:40

Procurement rules reform: Driving growth and digital innovation

  • Recognising the limitations of traditional procurement frameworks… What needs to change in practice to deliver the required outcomes?
  • Using procurement as a tool to deliver the digital transformation vision and economic growth
  • Optimising the opportunities offered by an open-access marketplace
  • Adopting a transparent and strategic approach to market engagement

Stephen Tokley, SME Crown Representative’s Head of Office, Cabinet Office

 

Ofcom’s role in innovation and digital transformation

  • Ofcom’s duties and responsibilities in innovation
  • Technology Futures report – key findings and conclusions
  • Update on SmartRAN Open Network Interoperability Centre (SONIC testbed)
  • How OFCOM is building its online technology capability

Simon Saunders, Director of Emerging & Online Technology, Ofcom

14:15

Power Panel: What makes an effective digital & data leader? 

Panelists:

Dr Jacqui Taylor, CEO, Flying Binary

Tracey Jessup, CDIO, UK Parliament

Moderator: Sam Trendall, Editor, PublicTechnology

14:55

Closing remarks from the chair

Sam Trendall, Editor, PublicTechnology

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